There’s a lot of bad advice out there when it comes to websites. Some of it is outdated, some of it is based on wishful thinking, and some of it is just wrong. Believing these myths can lead to a website that looks good on the surface but doesn’t actually do its job—bringing in traffic, generating leads, and growing your business.
If your website isn’t performing the way you hoped, it might be because you’re working off bad information. Let’s clear up some of the biggest website myths and talk about what actually matters.

Lie #1: “A Good-Looking Website Is All You Need”
A shiny, new website might impress visitors, but design alone isn’t going to turn them into customers. Many business owners assume that as long as their site looks professional, people will automatically trust them and reach out. But if your website lacks clear messaging, strong calls to action, and a logical structure, visitors might think it’s a fancy site—but they’re unlikely to take action.
A strong website isn’t just about aesthetics. It needs to lead visitors to the next step, whether that’s making a purchase, booking a service, or reaching out for more information. If your site is all about visuals with no strategy behind it, you’re missing a major opportunity.
💡 Related Read: Your Website is a 24/7 Salesperson—Is It Saying the Right Things?
Lie #2: “If I Build a Website, Customers Will Find Me”
Many business owners think that after they get a website online, customers will automatically start contacting them and the leads will start rolling in. But the truth is, a website without a visibility strategy is just sitting there, waiting to be found.
For your website to bring in business, it needs:
- Search engine optimization (SEO): If your site isn’t optimized for search engines, potential customers won’t find you.
- Regular content updates: Fresh content—like blog posts and service pages—helps search engines recognize your site as relevant.
- Promotion: Sharing your website through social media, email marketing, and local directories drives traffic.
A well-built website is a powerful tool, but it’s not enough to simply exist—it needs to be actively working to attract and convert customers.
💡 Related Read: How City Service Pages Help Your Business Reach More Local Customers
Lie #3: “SEO Is a One-Time Fix”
Another common misconception is that SEO is something you set up once and then forget about. Many business owners get suckered into paying a random company for some SEO work and expect their rankings to stay strong indefinitely. But search engines constantly update their algorithms, and competitors are always improving their own websites. A site that used to rank well can easily start slipping if it’s not maintained.
The businesses that consistently rank high in Google search results don’t just set their SEO up once and walk away. They regularly update their content, ensure their site remains technically sound, and adjust their strategy as needed. SEO is an ongoing effort, not a one-and-done project.
💡 Related Read: Keeping Your Website Fresh: The SEO Power of Updated Content
Lie #4: “Websites Are One-and-Done Projects”
A website should grow and evolve alongside your business. Many business owners treat their websites like a checklist item—something they set up once and forget about. But over time, an outdated site can start to hurt your brand, drive away visitors, and rank lower in search results.
Ongoing updates aren’t just about adding new content—they also involve improving security, keeping the site running smoothly, and adjusting to changes in customer behavior. If your site hasn’t been touched in years, it’s time to take a closer look at whether it’s still working for your business.
💡 Related Read: Why Regular Website Maintenance is Key to Your Business Success
Lie #5: “All My Website Traffic Comes From Google”
Yes, SEO is important, but it’s not the only way people find your site. Many business owners rely only on search rankings and don’t invest in other channels. The reality is that a well-rounded website strategy includes multiple sources of traffic.
Where else should traffic come from?
- Social media: Your website should be regularly shared on platforms like Facebook, Instagram, and LinkedIn. You can post recent projects, updates about your services, or seasonal specials.
- Email marketing: Sending customers and potential clients to your website via email campaigns helps build engagement.
- Referrals and backlinks: Other websites linking to your content can help build authority and drive new visitors.
The best-performing websites don’t just wait for Google to send visitors—they create multiple ways for potential customers to find them.
💡 Related Read: Leveraging Social Media to Enhance Your Website Traffic
Lie #6: “More Features Will Make My Website Better”
Many business owners assume that adding more bells and whistles—like chatbots, pop-ups, video backgrounds, and animations—will make their website better. But in reality, too many distractions drive visitors away and they can slow your site down.
What actually matters:
- Speed: A slow website will make visitors leave before they even see your content.
- Simplicity: A well-structured site with clear navigation leads to better conversions.
- Mobile usability: If your site isn’t easy to use on a phone, you’re losing potential customers.
A good website isn’t about how much you can cram in—it’s about making it as easy as possible for visitors to take action.
💡 Related Read: Why First Impressions Matter: Making Your Website’s Homepage Work for You

The Truth About What Makes a Website Work
Now that we’ve cleared up some of the biggest website myths, what does make a site successful? A great website isn’t just about looking good or checking off SEO boxes—it should be a tool that actively works for your business every day. That means clear messaging that tells visitors exactly what you do, an SEO strategy that brings in the right customers, a fast, mobile-friendly design that keeps people engaged, and regular updates to ensure your site stays relevant as your business grows.
If you’re not sure whether your website is pulling its weight, it might be time for a fresh look. At True Mtn, we don’t just build websites—we create long-term solutions that help businesses connect with customers and grow online. Let’s set up a Discovery Call to see how we can make your website work harder for you.