How long until my site is live?
Most sites launch in 3 to 5 weeks from your completed onboarding form. Onboarding is built to collect everything upfront, and if you're ever slow getting us content or feedback, the project simply pauses instead of penalizing you.
The 3 to 5 week timeline
Most True Mtn sites go live in 3 to 5 weeks, measured from the day you finish your onboarding form, not from the day you sign. That’s the number that actually matters, since it’s the point where the clock starts on design and development.
Why onboarding shortens everything
The reason we can move that fast is the onboarding process itself. It’s built to collect everything we need upfront: your services, your customers, your brand details, your content, all of it in one sitting, instead of dribbling out over a dozen back-and-forth emails. That’s how we avoid the months-long timelines that are common at other agencies, where a project stalls for weeks waiting on one more asset or one more answer.
Your time investment: about 30 to 45 minutes
The onboarding form takes about 30 to 45 minutes to complete, and that’s genuinely the only homework on your end. Once it’s in, the platform spins up and the design and development phases start. From there we just need honest feedback at each design milestone and a final review before launch. The process is built so you can keep running your business while we build the site.
What happens if you get busy
Life happens, and we don’t charge penalty fees for it. If a project is waiting on you for an extended stretch, whether that’s content you haven’t sent or feedback you haven’t given, it simply pauses. Your Platform & Hosting subscription keeps running underneath it, so your staging environment and portal access don’t disappear, and we pick the project right back up the moment you’re ready. We’ll also nudge you along the way, politely, because we want the site launched as much as you do.
Where the timeline can move
3 to 5 weeks assumes a completed onboarding form and reasonably prompt feedback at the design and soft launch stages. Slower responses stretch it, faster ones can compress it. Either way, nothing about your monthly subscription changes while you wait. It’s simply the pace of getting your finished site live.
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