What does the monthly Platform & Hosting fee pay for?
It's not rent on your website. It pays for the system your site runs on: premium cloud hosting, enterprise CDN and security, daily backups, weekly updates, 24/7 uptime monitoring, spam protection, and reliable lead delivery, plus your tier's tools. The rate is flat, not a moving target, and support requests never add to it.
What’s actually included
The Platform & Hosting fee is a separate number from your Design & Development fee, and it’s not a maintenance retainer sitting on top of what you already paid for. It’s the system your site actually runs on, month after month: premium cloud hosting tuned specifically for WordPress, Cloudflare’s enterprise CDN and edge protection, daily backups stored in two locations, weekly software updates, 24/7 uptime monitoring, spam protection on your forms, and reliable delivery of every lead your site generates. Whatever tools your tier includes (Core’s compliance, analytics, SMS alerts, and automation among them) are covered inside that same fee.
Assembling an equivalent stack yourself, licensing every plugin and service separately, would run $200+/mo in licenses alone before you’d spent a single evening maintaining any of it. Here, it’s one number, and it doesn’t require you to learn what any of those tools do.
Ask what it’s doing, any time
You don’t have to take our word for what the subscription is doing behind the scenes. Ask us, and a real person will tell you: what got updated, when the last backup ran, whether anything was blocked, how many leads came through. It costs nothing to ask, because support is already part of what you’re paying for. Nothing about the fee is a black box, and there’s no separate invoice to decode. In most months the honest answer is that the platform did its job quietly and you never had to think about your site at all.
A flat rate, not a moving target
The Platform & Hosting fee is a flat monthly rate for your tier: $299 on Basic, $399 on Core. It doesn’t creep up over time and it doesn’t fluctuate with usage. The only time your total monthly payment changes is if you’re splitting your Design & Development fee over 12 months, in which case your total actually drops once that split is paid off, since the platform fee is all that’s left.
It’s also month-to-month. There’s no minimum term and no long-term contract bundled into it, just 30 days’ notice if you ever decide to move on. And support requests that come up along the way don’t add to the bill; they’re part of what the subscription already covers, not a separate service you have to budget for.
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